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Level 1

Doctor-patient communication

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patient agenda
The different reasons a patient comes in for a consultation
sharp pain
acute and severe pain in a specific area (dolor agudo)
dull pain
pain in a general area - not sharp (dolor sordo).
quick onset and typically of shorter duration
long-lasting, persistent
medical history
an account of past diseases, injuries, treatments, and other strictly medical facts
directing or redirecting a patient to an appropriate specialist or agency for treatment
leading question
is phrased such that a particular answer is already suggested
making a patient feel that their question or concern is normal
active listening
using different techniques like backchanneling and rephrasing to show that you understand and empathize
short listener responses that show understanding or interest - ex: uh huh, hmm, ok, I see