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Accessible to a wide range of users
ICT manager would have more skills and higher knowledge than most other users.
Accuracy of data
meaning how correct the data is e.g. Calculations in a spread-sheet.
Providing data in an appropriate format
This could be in tables, graphs and charts. A graph showing student attendance through-out the term.
Avoid information overload
Making sure all information is relevant. e.g. If they wanted data from the last week don't give them data from the last year.
Allow speedy decisions for urgent situations
This could be when buying information within a restricted time e.g. Buying stock before someone else buys it.